The Whole Checklist, Free. Membership Optional.

HomeCare Membership

Almost everything we get called for was visible months earlier.

Not all of it. A slab leak gives you nothing, and neither does a pinhole in copper behind tile. But the majority of the residential water losses in this region start at a connection somebody could have looked at: a rusting supply line behind a toilet nobody uses, a water heater four years past its life, a regulator that failed and left the house running at high pressure, a shutoff valve seized open.

So here is the list. All of it, in full, with no form in front of it. Walk it twice a year and you will avoid most of what we do for a living, which is a strange thing for a restoration company to publish and also the reason to trust the rest of this site.

The twice-yearly walk.

Roughly an hour if you are unhurried. Do it in daylight, take photographs as you go, and keep them, because the value is in the comparison next time.

Twice a year

Braided supply lines, every one

Behind every toilet, under every sink, behind the washer, to the ice maker. Look for rust at the crimp, bulges, kinks, and any weeping at the nut. These are consumables and they are the single most common origin of a total-loss flood in this region.

Twice a year

Water heater age and pan

Find the manufacture date on the label. Past twelve years, treat it as living on borrowed time and budget for replacement rather than for a flood. Check that it sits in a pan with a live drain, and that the pan is not full of debris.

Once a year

Water pressure at the hose bib

A gauge costs less than lunch and screws onto an outdoor tap. Above roughly 80 psi means the regulator has failed or was never installed, and that pressure is working on every joint in the house continuously.

Twice a year

Exercise the shutoff valves

The main, and the stops under sinks and behind toilets. Turn each one fully closed and open again. A valve nobody has moved in fifteen years is a valve that will not move on the night you need it, and finding that out now is free.

Twice a year

Crawl space or slab perimeter

Standing water, damp soil, a missing vapor barrier, insulation hanging down, or the smell of mildew. Under post-war Peninsula construction this is where a slow leak lives for a year before anything shows upstairs.

Once a year

Bathroom and kitchen ventilation

Every fan should move air to the outside of the building, not into the attic. Hold a tissue to the grille. A fan venting into an attic is a mold problem being manufactured on a schedule.

Before the rains

Gutters, downspouts, and grade

Clear by late October. Downspouts must discharge away from the foundation, and soil should fall away from the house rather than toward it. Most winter intrusion calls we take are a drainage problem rather than a roof problem.

Once a year

The electrical water would reach

Test every GFCI with its own test button. Look for rust or staining inside the panel and at outlets near plumbing. This is the half of the inspection most maintenance plans skip, and it is the half we are actually licensed for.

Or we walk it for you.

Same list, done by a technician who has seen what these failures look like at the stage before they matter, with the electrical checked by somebody licensed to check it.

HomeCare Basic

$99 per year

  • 2 scheduled visits a year
  • Full checklist walked and photographed
  • Written note of what changed since last visit
  • Priority dispatch ahead of the general queue
  • No trip charge on member visits
Ask about HomeCare Basic

HomeCare Plus

$199 per year

  • Everything in Basic
  • Shutoff valves exercised and any seized valve reported with a quote
  • Water heater flush included
  • Pressure test with the reading recorded year over year
  • GFCI and panel check by a C-10 technician
  • Documented service history, which is a real asset at resale
Ask about HomeCare Plus

Cancel any time, unused visits in the term refunded pro rata. No deductible assistance of any kind, because that is fraud in California and we would rather lose the sale than explain it later.

Membership questions

No, and it is worth being clear about that. It is a maintenance plan: scheduled visits, inspection of the things that cause water losses, and priority when something does go wrong. It pays for nothing and it covers nothing. Your policy does that.

Never. Not as a member, not as a favour, not quietly. Waiving or absorbing a deductible is insurance fraud in California, and any company offering it as a membership perk is telling you something important about itself.

Yes, and that is why the whole list is on this page rather than behind a form. Most of it is looking at things. If you are comfortable under a sink and in a crawl space, do it yourself twice a year and you will catch most of what we would catch.

Two visits a year, roughly an hour each. A technician walks the list below, tests the shutoffs, checks appliance connections and the water heater, reads the pressure, looks at the crawl space or the slab perimeter, and checks the electrical the water would reach if any of it failed. You get photographs and a written note of what changed since last time, which is the part that makes it useful in year three rather than year one.

Members are dispatched ahead of the general queue, and that is the honest limit of the promise: it moves you up the list, it does not create a second crew. On a genuine emergency we dispatch on need, not on membership status, because that is the only defensible way to run an emergency line.

Yes, at any time, and unused visits in the current term are refunded pro rata. There is no auto-escalating term and no cancellation fee. A maintenance plan that needs a lock-in to retain people is not worth what it charges.

24/7 Emergency Response

A valve nobody has turned in fifteen years will not turn on the night you need it.

(650) 550-0819 Request Free Inspection

Licensed C-10 & General B · CSLB #1158693 · Bonded & Insured

(650) 550-0819

Emergency line answered 24 hours a day.

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